At Calbridge Homes, we believe in building relationships with our customers. These relationships are built on trust and respect and we believe that is the way a business should be operated. Part of establishing trust and respect is done by telling you what information we will require from you, how this information will be handled, and how this information will be kept safe. We know that your personal information is a valued asset and we want you to know that we will treat it that way.
The purpose of the following document is to inform you of:
- Our information handling practices;
- The reasons for these practices;
- Security steps in place to protect your information; and
- Your role in controlling your own personal information
COLLECTING PERSONAL INFORMATION
At Calbridge Homes, we collect personal information to better serve your needs. Whether it be purchasing products and services from us or obtaining service or warranty work, we are here to make sure that you get everything you need.
In order to provide you with our wide variety of services, products, and promotions, we may collect the following information when necessary:
- Contact and mailing information such as name, address, telephone numbers, fax numbers and email address
- Employment information, credit information, and personal references of those who are applying for credit
- The plans, specifications and other particulars about the home which is being built for you
- Insurance information
- Municipal and legal descriptions for your home
- Any other relevant information which is necessary to provide you with our products and services
We may need to collect other personal information depending on the circumstances, but we will ask you directly and ensure that you agree.
We use Google AdWords remarketing and Google Analytics remarketing to advertise Calbridge across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the Calbridge website you have viewed by placing a cookie on your machine. These cookies DO NOT identify you in any way or give access to your computer. The cookies simply tell us, “this anonymous person visited this page, so show them ads relating to that page.” Google AdWords remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. We will never associate personally identifiable information in our AdWords and remarketing lists.
UPDATING YOUR PERSONAL INFORMATION
If your personal information changes, please inform us of the change and any other information you feel is necessary. Also, if your personal information is incorrect, then please notify us of the correct information. We will keep your information as long as is necessary to continue to meet our customer needs and any legal requirements we may have. However, once your personal information is no longer needed, we will destroy it.
CONTROLLING YOUR PERSONAL INFORMATION
We believe that part of establishing trust and integrity comes from allowing you to control your own personal information. As such, we will collect information about you on a voluntary basis. However, in some circumstances before we collect personal information from you, we will have you complete a consent form which authorizes our collection, use and disclosure of your personal information. If you have questions or concerns about the handling of your personal information or wish to withdraw your consent, please contact Calbridge Homes Ltd. at [email protected] and our representatives would be happy to assist you.